Privacy policy
Lemon Lizzie, based in Schoolstraat 22, 8560 Wevelgem, Belgium, is responsible for the processing of personal data as presented in this privacy statement.
Contact information:
https://www.lemonlizzieshop.be/
Lemon Lizzie
Schoolstraat 22
8560 Wevelgem
Belgium
+32 56 32 31 80
+32 497 07 49 64
Ellen Loncke is the Data Protection Officer of Lemon Lizzie. You can reach her through ellen@lemonlizzie.be
Personal data which we process
Lemon Lizzie processes your personal data because you use our services and/or you hand these data to us yourself. Below you can find a summary of the personal data which we process:
- First and last name
- Sex
- Address
- Telephone number
- Email address
- Other personal data you actively hand over for example by creating a profile on this website, through correspondance and by telephone.
- Data about your activities on our website
- Bank account number
Special and/or sensitive personal data which we process
Our website and/or service does not intend to collect the data of website visitors who are younger than 16 years. Unless they have permission of a parent or guardian. However we cannot check if a visitor is older than 16. We advise parents to be involved in the online activity of their children in order to prevent that data of children are collected without parental permission. If you are convinced that we have collected the personal data of a minor, please contact us through info@lemonlizzie.be, then we will delete this information.
With which purpose and on what basis do we process personal data
Lemon Lizzie processes your personal data for these next purposes:
- The completion of your payment
- To be able to call or email you if this proves necessary to be able to provide our services
- To inform you about any changes in our services and products
- To give you the opportunity to make an account
- To deliver products and services to you
Automated decision-making
Lemon Lizzie does not make decisions on things that can have (significant) consequences for persons based on automated processing.
How long we store personal data
Lemon Lizzie does not store your personal data longer than strictly necessary to realise the purposes for which your data are collected. We have a retention period maximum of 2 years for the following personal data:
- First and last name
- Sex
- Address
- Telephone number
- Email address
- Other personal data you actively hand over for example by creating a profile on this website, through correspondance and by telephone.
- Data about your activities on our website
- Bank account number
This period starts the moment customers places an order at Lemon Lizzie.
Sharing personal data with third parties
Lemon Lizzie does not sell your data to third parties and will only hand these over if this is necessary to carry out our agreement with you or to comply with a legal obligation.
We’ll reach an agreement with companies who process your data on our behalf to make sure we handle the same level of security and confidentiality towards your data. Lemon Lizzie stays responsible for this processing.
Cookies, or similar techniques, we use
Lemon Lizzie uses functional, analytical and tracking cookies. A cookie is a small text file that is saved in the browser of your computer, tablet or smartphone when you first visit this website. Lemon Lizzie uses cookies with a purely technical functionality. These make sure the website functions well and can optimise the website. Next to this we use cookies that keep track of your surfing behaviour so that we can offer custom made content and advertisements. At your first visit to our website we already informed you about these cookies and have asked your permission for their placement. You can opt out of cookies by changing the settings on your computer so that the computer does not save cookies any more. On top of that you can erase all the information that was formerly collected through the settings of your browser.
On this website third parties can also place cookies. These are for example advertisers and/or social media companies. A summary below with their purpose:
Shopping cart (functional cookie): Keep track of which items are in your shopping cart. Without this cookie you cannot order any items or place them in your shopping cart.
Choice of cookies (functional cookie): Remember if you gave us permission for the placement of cookies.
Google Analytics (tracking cookie): Measure how you are using the website and how you found us and make reports to try and get insight into this.
Google AdWords (tracking cookie): Measure how you are using the website and how you found us. This knowledge is used to improve our AdWords campaigns.
Facebook (Social Media cookie): With this cookie it’s possible to ‘like’ our Facebook page. This button works through a code that comes from Facebook itself.
Twitter (Social Media cookie): With this cookie it’s possible to follow our Twitter page. This button works through a code that comes from Twitter itself.
AddThis (Social Media cookie): With this cookie it’s possible to share our content through Facebook, Twitter, Hyves and several other social media websites.
Affiliate marketing (marketing cookies): We use these cookies to reward our partner sites (affiliates, such as Daisycon, TradeTracker and Cleafs) for their contribution to the sales.
Review sites (marketing cookies): We like to be evaluated by our customers. For this we use a review site such as The Feedback Company. This places cookies in order to function properly.
Access, adjust or remove data
You have the right to access, correct or remove your personal data. Next to this you have the right to withdraw any permission to process your data or to object to the processing of your personal data by Lemon Lizzie and you have the right to data portability. This means that you can file a request to send your personal data in a computer file to another organisation selected by you. You can send your request to look into, correct, remove, transfer your personal data or your request to withdraw your permission or your objection to the processing of your personal data to info@lemonlizzie.be. To be sure that the request to look into the data is made by you, we request you send a copy of your identity card together with your request. In this copy, blacken your head shot, your MRZ (machine readable zone, the strip with numbers at the bottom of your identity card), your identity card number and your registration number. This for the protection of your privacy. We will react as soon as possible on your request, at least within 4 weeks. Lemon Lizzie also wants to point out that you have the possibility to file a complaint at the national regulator, the Authority on Personal Data. You can do this through this next link: https://www.gegevensbeschermingsautoriteit.be/burger/acties/klacht-indienen
How we secure personal data
Lemon Lizzie takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted publication and unauthorised change. If you have the impression your data are not secured well enough or that there are indications of abuse, please contact us through info@lemonlizzie.be.
